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How caloto Handles Your Personal Information

When you open an account with caloto, you share personal and payment information with us — and we take that seriously.

Data collected at account creationPayment data: PayPal, Venmo, Play+Your right to access or deleteUS-based account security practicesContact us to request changes
caloto How caloto Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use encryption across every data path on caloto — from account login to PayPal and Venmo transaction records. Cookies on our site are used for session continuity, fraud detection, and to remember your preferred mobile or desktop layout between visits. You can manage cookie preferences from your browser settings at any time. We do not retain payment data beyond what is required by law or needed to process a reversal or dispute.

Encrypted Data Paths

All account data, including identity documents and payment references for PayPal, Venmo, and Play+, moves through encrypted channels. No plain-text storage of sensitive credentials.

Cookie Policy

We use functional and security cookies only. No cross-site advertising cookies are placed on your device. You can clear session cookies from your mobile browser without losing your account login.

Retention Schedule

Account records are kept for the period required by the laws of each eligible state. Once that window closes and your account is closed, data is deleted per our internal schedule.

Data Request Process

Submit a verified request via live chat or email and we will confirm your identity, pull the relevant records, and respond within the timeframe required by applicable state law.

PRIVACY CONTACT PATHS

Reach Us About Your Personal Data

If you want to review, correct, or delete the data tied to your caloto account, there are three direct ways to reach our team. We aim to acknowledge every privacy-related request within two business days and resolve it as quickly as applicable state law allows. Have your account email address ready — it speeds up the verification step.

Live Chat Open the chat widget from your account dashboard. Identify yourself with your registered email and submit your privacy request directly to an agent.
Email Support Send a written request to our privacy address shown in your account settings. Include your full name, account email, and the specific data action you are requesting.
Account Settings Some data changes — like updating your phone number or linked PayPal address — can be handled directly inside the account settings panel without contacting support.

Common Questions About Your Data Rights

Here are the questions we hear most often from account holders about how their information is stored, used, and protected on caloto. If your question is not covered here, reach out via live chat.

We collect your name, email, date of birth, and a government-issued ID. If you link PayPal or Venmo, we receive a transaction reference — not your full account credentials.

No. We do not sell personal information to third parties for advertising purposes. Data shared with PayPal, Venmo, and Play+ is used only to process your transactions.

Contact us via live chat or the privacy email address in your account settings. Verify your identity with your registered email and we will respond within two business days.

Yes. Submit a deletion request through live chat or email. We will remove your data after the retention period required by the law of your eligible state has passed.

Cookies maintain your session and help detect unusual login activity. No advertising cookies are set. Clear them from your mobile browser any time without affecting your account.

We store only a transaction reference and masked account digits — never full card numbers or wallet credentials. Full payment data stays with the processor under their own privacy terms.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.